Terms of Service

Last Updated: December 23, 2025

Welcome to HOA-Bot. These Terms of Service ("Terms") govern your access to and use of the HOA-Bot platform, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using HOA-Bot, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Description of Service

HOA-Bot is an AI-powered platform designed to help homeowners association board members and administrators manage their HOA documents, particularly Covenants, Conditions, and Restrictions (CCRs), bylaws, and related governance materials. The Service uses artificial intelligence to analyze documents, answer questions, and provide organizational tools.

4. Account Registration and Security

4.1 Account Creation

You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access or use of your account.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if we believe you have violated these Terms.

5. AI-Generated Content and Limitations

5.1 No Legal Advice

IMPORTANT: HOA-Bot does not provide legal advice. The Service uses artificial intelligence to analyze and summarize documents, answer questions, and provide information. However:

  • AI-generated responses may contain errors, omissions, or inaccuracies
  • All information provided by the Service should be independently verified
  • The Service is not a substitute for professional legal counsel
  • You should consult with a qualified attorney for legal advice specific to your situation

5.2 No Professional Relationship

Use of the Service does not create an attorney-client, advisor-client, or any other professional relationship between you and HOA-Bot or its operators.

5.3 Verification Required

You acknowledge and agree that any information, analysis, or recommendations provided by the Service must be independently verified and should not be relied upon as accurate, complete, or current without such verification.

6. User Responsibilities

6.1 Lawful Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

  • Upload malicious code, viruses, or harmful materials
  • Attempt to gain unauthorized access to the Service or related systems
  • Use the Service to violate any applicable laws or regulations
  • Interfere with or disrupt the Service or servers
  • Use the Service in any way that could damage, disable, or impair the Service

6.2 Document Accuracy

You are responsible for ensuring that documents you upload to the Service are accurate, current, and that you have the right to upload them.

6.3 Usage Limits

The Service may impose usage limits, including but not limited to:

  • Daily question limits (currently 25 questions per day per HOA)
  • Document reanalysis limits (currently one full reanalysis per week per HOA)

These limits are subject to change at our discretion. Excessive or abusive use may result in account suspension or termination.

7. Intellectual Property

7.1 Your Content

You retain all rights to the documents and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and analyze Your Content solely to provide the Service to you.

7.2 Our Intellectual Property

The Service, including its design, features, functionality, and underlying technology, is owned by HOA-Bot and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service without our prior written consent.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your information.

9. Third-Party Services

The Service may integrate with or rely on third-party services, including but not limited to:

  • AI model providers (e.g., OpenRouter, Claude API)
  • Hosting and infrastructure providers (e.g., Digital Ocean)
  • Other service providers as necessary to deliver the Service

We may change these third-party providers at any time without notice. We are not responsible for the availability, functionality, or practices of any third-party services.

10. Pricing and Payment

10.1 Current Beta Pricing

The Service is currently offered free of charge during the beta period.

10.2 Future Pricing

We reserve the right to introduce paid subscription plans or other fees at any time. If we introduce paid features, we will provide reasonable notice and your continued use of the Service after such notice will constitute acceptance of the new pricing terms.

10.3 No Refunds

Any future payments made for the Service are non-refundable except as required by law or as expressly stated in our refund policy at the time of purchase.

11. Disclaimers and Limitations of Liability

11.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 No Warranty of Accuracy

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • AI-generated content will be accurate, complete, or reliable
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements

11.3 Limitation of Liability

To the maximum extent permitted by law, HOA-Bot and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you exceed the amount you paid to us in the six (6) months preceding the event giving rise to liability, or $100, whichever is greater.

11.4 AI-Specific Disclaimers

You acknowledge and agree that:

  • Artificial intelligence systems can produce incorrect, incomplete, or misleading information
  • AI responses should never be solely relied upon for important decisions
  • You bear full responsibility for verifying any information provided by the Service
  • We are not liable for any decisions made based on AI-generated content

12. Indemnification

You agree to indemnify, defend, and hold harmless HOA-Bot and its operators, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content or any documents you upload to the Service

13. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the Service.

14.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause or notice.

14.3 Effect of Termination

Upon termination:

  • Your right to access and use the Service will immediately cease
  • We will delete Your Content in accordance with our Privacy Policy
  • Sections of these Terms that by their nature should survive termination will remain in effect

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions.

15.2 Jurisdiction

You agree to submit to the personal and exclusive jurisdiction of the courts located in California for the resolution of any disputes arising from these Terms or your use of the Service.

15.3 Informal Resolution

Before filing any formal legal action, you agree to first contact us to attempt to resolve any dispute informally.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HOA-Bot regarding the Service.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control.

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: hello@updates.hoa-bot.com
Website: hoa-bot.com


By using HOA-Bot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.